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Case Studies

Outsourcing Outcomes That Move the Needle

Real engagements, real metrics — a look at how our delivery pods perform.

Banking

FinEdge Bank

Migrated a legacy CRM to Sales & Service Cloud with a dedicated offshore pod, cutting case resolution time significantly.

-45%Case resolution time
3 wksGo-live timeline
Retail

Verto Retail

Built a custom LWC-based order management app and integrated Salesforce with their ERP via REST APIs.

60%Faster order processing
0Data loss on migration
Logistics

Nimbus Logistics

Ongoing managed support & enhancement outsourcing covering admin, Apex development and QA.

24/7Support coverage
98%SLA adherence
Healthcare

Alta Health

Implemented Service Cloud with Experience Cloud patient portal, plus HIPAA-aligned data access controls.

50%Faster patient response
4 wksPortal go-live
Consumer Goods

Meridian Foods

Rolled out Marketing Cloud journeys and Pardot lead scoring integrated with their existing Sales Cloud org.

32%Higher lead conversion
2xCampaign throughput
Freight

Skyline Freight

Staff-augmented a Salesforce CPQ rollout with two embedded developers working inside the client's sprint team.

6 wksCPQ go-live
99%Quote accuracy

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